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First Nations Family Response Facilitator

Job No: MCS11564

Location: Toowoomba

Closing Date: 5 Apr 2024 AEST

About the Role

Our Family and Child Connect program has an opportunity for a motivated and passionate Family Response Facilitator to join the team. This is a Permanent, Full-time position, located in Toowoomba.

This position provides quality service delivery to children, young people, families and the community within the Family and Child Connect Service (FaCC). You will be required to provide services to the Toowoomba and great surrounds region, the wider Family and Child Connect team, engage with families, particularly First Nations Families engaged in the program, and a wide variety of service providers to facilitate vital connections to supports for those families in our communities.

$82,044 annually (award) plus superannuation plus generous salary packaging available

What you’ll be doing

Assess information provided in a referral, engage with families with multiple and high-level needs and provide resources
Delivery of culturally inclusive services and case management
Engage with families with multiple and high-level needs and provide resources, information and advice regarding appropriate community support options
Complete referrals out to appropriate services
Provide services to the wider Toowoomba region and beyond, the Family and Child Connect team
Engage with families and a wide variety of service providers to facilitate vital connections to supports for those families in our communities

About you

As the successful applicant, you will possess:

Degree in Child Protection, Human Services, Social Work, Psychology or related discipline from a recognised institution

To perform this role, it is essential that the person who holds the position be an Aboriginal person or Torres Strait Islander person and is therefore a genuine occupational requirement under section 25, 104 and 105 of the Anti-Discrimination Act 1991 (Qld)

Previous experience working effectively across a range of service providers, both government and non-government, to negotiate high quality service provision to families who have complex issues

Demonstrated intermediate ability to use computer IT systems including MS Word and Excel Queensland Provisional Green or above Driver Licence

A positive notice in the Working with Children Check (Blue Card) and the ability to obtain any other legislatively required personal history screening as required

Evidence of current vaccination against whooping cough or willingness to obtain prior to commencement, unless applicable exemption provided as per the relevant MC procedure

Why Mercy Community

Mercy Community a Catholic not-for-profit that provides a wide range of services supporting families and young people, people living with a disability and the elderly. All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.

At Mercy Community, we support our employees to reach for opportunities both within their area of expertise as well as in a new field. Build a career with us and explore the possibilities of moving upwards into leadership roles or discover a new location across our broad geographic footprint.

Being part of the Mercy Community team, means you have access to some fantastic benefits, such as:

Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component
Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $144 if you need both cards!
Provide you and your immediate family free, professional and confidential counselling services including specialised First Nations counsellors

Depending on your role, you may also be eligible:

For annual influenza and/or other vaccination reimbursements
To receive pay bonus’ of $500 for successful employee referrals
To cash out or purchase annual leave and to take advantage of extra leave entitlements

We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to a range of other career pathways and opportunities across Mercy.

APPLY NOW! Please note we may contact applicants prior to closing date so not delay in applying.

Mercy Community Services is a Circle Back Initiative Employer and commit to respond to every applicant.

For any queries, please contact MCSCareers.Mailbox@mercycs.org.au.

Apply Now

Personal Details * Required field

First name*
Last name*

E-mail*
Phone*
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Street*
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City, Town or Suburb*
Postcode or Zipcode*
Country*
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LinkedIn URL
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Questions

EMPLOYMENT STATUS

Please choose which status best applies:*

Desired employment status:*

Do you have any holidays booked/study placements within the next 6 months?*

RIGHT TO WORK

Please select the statement that best describes your right to work in Australia*

WORKPLACE HEALTH & SAFETY

Mercy Community is committed to building and maintaining a safe workplace free from harm. We are committed to the health and safety of all employees and contractors and where required, we will make reasonable attempts to accommodate your needs should you be successful (please note, your response to these questions will not necessarily affect your application for the position you applied for).

Do you have any condition, symptom, injury, illness or disease (psychological, physical or cognitive) that may affect your ability to complete the inherent requirements of the position? *

If ‘yes’ please provide details

Do you require any special workplace modifications required that would enable you to perform the position applied for? E.g. Wheelchair access, large print, hearing equipment, lifting restriction, workstation assessment, restricted night/day shifts etc.*

If ‘yes’ please provide details

PROBITY REQUIREMENTS

As part of the Mercy Community recruitment process, you will be required to complete a criminal background check, therefore please ensure that the answers to the below questions are true and accurate. Please note that your response to the following PROBITY questions will not necessarily affect your application for this position.

Do you have any criminal convictions or finding of guilt recorded against you?*

Do you have any charges pending?*

Please select the following that apply. I have a CURRENT valid: *
1. Paid Blue Card (P)
2. Volunteer Blue Card
3. LCS Check (last 2 years)
4. QLD Worker Screening Clearance
5. NDIS Worker Screening Clearance
6. Driver’s License: Learners or Provisional
7. Driver’s License: Open
8. Conditional (e.g. Work licence)
9. Criminal History Check (issued within the last 3 months)

EQUITY & DIVERSITY

At Mercy Community, we foster an inclusive culture of one that acknowledges and embraces differences in all its forms and leverages the benefits diversity and inclusion brings to our people, customers and community. Mercy Community collects the below information for diversity reporting purposes only and the answers to these questions do NOT form part of the assessment in determining your suitability for the role. The information collected is treated confidentially.

Which of the following best describes your gender identity?*

Do you identify as Aboriginal or Torres Strait Islander origin?*

Other languages spoken:

Do you identify as someone who is living with a disability and/or an impairment?

(Please note, letting us know you have a medical condition or disability will not exclude you from being considered for a position. Where possible we will do our best to accommodate your needs.)*

Do you identify as Culturally & Linguistically Diverse (CALD)? *

Is English your first language:*

SOURCING

How did you hear about this position?*

If you answered 'Education/Training Institution', 'I was referred by a friend', "Employment assistance" or 'Other', please state below. If Friend, please provide full name.

Safeguarding at Mercy is taking actions to promote and ensure the welfare of children and adults at risk, protect them from abuse or neglect and supporting an awareness of whole community responsibility to help and protect all in need.

I hereby certify that the information that I have given in this application is true and correct to the best of my knowledge and belief. I understand that if, any information I have provided or any statement made by me is untrue or incorrect, my application may be refused and if subsequently employed, may result in disciplinary action. *

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First Nations Family Response Facilitator

Job No: MCS11564 Location: Toowoomba Closing Date: 5 Apr 2024 AEST

Personal Details * Required field

Questions

EMPLOYMENT STATUS

RIGHT TO WORK

WORKPLACE HEALTH & SAFETY

PROBITY REQUIREMENTS

EQUITY & DIVERSITY

SOURCING

Job No: MCS11564

Location: Toowoomba

Closing Date: 5 Apr 2024 AEST