Quality Business Partner

Job No: MCS112955

Location: Queensland

Closing Date: 30 Jul 2026 AEST

Mercy Community is seeking 1 x Full-Time Permanent and 1 x Full-Time 12-Month Contract Quality Business Partners to join our Quality and Compliance team!

This role supports the delivery of high-quality, person-centred care across all Mercy Community service streams by assisting with clinical governance, quality improvement, auditing, policy development, clinical data reporting, and regulatory compliance.

This role will include but not limited to:

Provide expert advice on quality standards and compliance to relevant legislative requirements including but not limited to with the Human Services Quality Framework (HSQF), and National Principles for Child Safe Organisations
Support accreditation processes and internal/external audits through coordination, gap analysis, documentation, and action planning
Assist in developing and maintaining policies, procedures, and quality systems aligned to best practice and compliance requirements
Lead and support the implementation of quality improvement projects and initiatives across Mercy Community
Partner with service delivery teams to co-design practical solutions that improve outcomes for clients

Registered Nurse with current AHPRA registration
Qualification in a relevant clinical governance or risk management (desirable)
Current NDIS Workers Screening Clearance
Clinical experience in Aged Care service delivery and quality systems (or similar healthcare setting)
Experience in a similar role within the Aged Care sector or healthcare sector

Working collaboratively with managers and teams across the organisation, you will contribute to continuous improvement initiatives and support audits and investigations. These roles provide guidance to strengthen governance systems and achieve positive outcomes for residents and clients (including children and young people) As this is an organisation wide role, travel to Mercy Community facilities and service locations is required to support quality, education and governance activities across all service streams. This may be for a number of days at a time.

Please note we will review applications as they are received and we may interview and appoint prior to closing date, do not delay in applying.

Why Mercy Community

Mercy Community is a Catholic not-for-profit that provides a wide range of services supporting families, young people, and the elderly. All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.

Being part of the Mercy Community team, means you have access to some fantastic benefits, such as:

Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component
Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $144 if you need both cards!
Provide you and your immediate family free, professional and confidential counselling services including specialised First Nations counsellors
Free annual influenza and/or other vaccination reimbursements
Benefits – is an employee benefits program designed to help you save money on living costs

If you are passionate about quality improvement, clinical governance and making a positive impact across our services, we encourage you to apply for this position. Please contact MCSCareers.Mailbox@mercycs.org.au for further details.

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Questions

EMPLOYMENT STATUS

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RIGHT TO WORK

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WORKPLACE HEALTH & SAFETY

Mercy Community is committed to building and maintaining a safe workplace free from harm. We are committed to the health and safety of all employees and contractors and where required, we will make reasonable attempts to accommodate your needs should you be successful (please note, your response to these questions will not necessarily affect your application for the position you applied for).

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PROBITY REQUIREMENTS

As part of the Mercy Community recruitment process, you will be required to complete a criminal background check, therefore please ensure that the answers to the below questions are true and accurate. Please note that your response to the following PROBITY questions will not necessarily affect your application for this position.

Do you have any criminal convictions or finding of guilt recorded against you?*

Do you have any charges pending?*

Please select the following that apply. I have a CURRENT valid: *
1. Paid Blue Card (P)
2. Volunteer Blue Card
3. LCS Check (last 2 years)
4. QLD Worker Screening Clearance
5. NDIS Worker Screening Clearance
6. Criminal History Check (issued within the last 3 months)

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EQUITY & DIVERSITY

At Mercy Community, we foster an inclusive culture of one that acknowledges and embraces differences in all its forms and leverages the benefits diversity and inclusion brings to our people, customers and community. Mercy Community collects the below information for diversity reporting purposes only and the answers to these questions do NOT form part of the assessment in determining your suitability for the role. The information collected is treated confidentially.

Which of the following best describes your gender identity?*

Do you identify as Aboriginal or Torres Strait Islander origin?*

Do you identify as someone who is living with a disability and/or an impairment?

(Please note, letting us know you have a medical condition or disability will not exclude you from being considered for a position. Where possible we will do our best to accommodate your needs.)*

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SOURCING

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If you answered 'Education/Training Institution', 'I was referred by a friend', "Employment assistance" or 'Other', please state below. If Friend, please provide full name.

Safeguarding at Mercy is taking actions to promote and ensure the welfare of children and adults at risk, protect them from abuse or neglect and supporting an awareness of whole community responsibility to help and protect all in need.

I hereby certify that the information that I have given in this application is true and correct to the best of my knowledge and belief. I understand that if, any information I have provided or any statement made by me is untrue or incorrect, my application may be refused and if subsequently employed, may result in disciplinary action. *

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Quality Business Partner

Job No: MCS112955 Location: Queensland Closing Date: 30 Jul 2026 AEST

Personal Details * Required field

Questions

EMPLOYMENT STATUS

RIGHT TO WORK

WORKPLACE HEALTH & SAFETY

PROBITY REQUIREMENTS

EQUITY & DIVERSITY

SOURCING

Job No: MCS112955

Location: Queensland

Closing Date: 30 Jul 2026 AEST