Facility Manager - Nudgee

Job No: MCS112900

Location: Brisbane

Closing Date: 7 May 2026 AEST

About the role

Mercy Community Aged Care Services are on the search for an experienced Facility Manager to lead our team in Nudgee. This is a full-time permanent position.

Not only will you be responsible for leading the Aged Care Management team to build and maintain delivery of high-quality aged care services, but you will also be instrumental in the implementation of a range of workforce initiatives designed to support, develop, and engage staff.

This is truly an opportunity for a resilient, hands-on Facility Manager who is passionate about continuous improvement, organisational development and ensuring the best standard of person-centred care.

What you’ll be doing

As Facility Manager, your key responsibilities will include:

Ensure services meet targets per funding agreements/budgets, report to funding bodies, and promptly identify risks for the General Manager
Oversee financial results and budget variances, lead projects to improve financial performance, monitor service levels, funding deliverables, standards, and client satisfaction; proactively address issues or service gaps
Efficiently deploy resources to maintain high service standards, sustainability, and growth for Mercy Community
Collaborate with management, staff, and volunteers to deliver high-quality services.
Implement person-centered care, ensuring compliance with clinical standards and accreditation requirements
Provide leadership and oversight for client service delivery
Build and maintain community relationships, advocating for service recipients and maximizing occupancy where possible
Promptly resolve client and stakeholder complaints and incidents

About you

To be successful in this role, you will possess:

Tertiary qualification in Nursing and/or Health Management
Proven experience in leading high-quality aged care services, driving process, systems, and behaviour change in a complex and dynamic environment
Strong knowledge in specialist Dementia Care and Palliative Care
Comprehensive knowledge of contemporary aged care, including funding systems, the Aged Care Act 2024 and Accreditation Standards
Strong management skills in financial, human resources, risk, compliance, and quality
Exceptional customer and stakeholder management skills
Tertiary qualifications in business (highly advantageous)
Membership of a recognised professional association, e.g. AHPRA (highly advantageous)

Why Mercy Community

Mercy Community a Catholic not-for-profit that provides a wide range of services supporting families and young people, people living with a disability and the elderly. All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.

Being part of the Mercy Community team, means you have access to some fantastic benefits, such as:

Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component
Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $144 if you need both cards!
Provide you and your immediate family free, professional and confidential counselling services including specialised First Nations counsellors

Free annual influenza and/or other vaccination reimbursements
Employee referral bonus incentive
Cash out or purchase annual leave and to take advantage of extra leave entitlements

We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to a range of other career pathways and opportunities across Mercy.

For any queries, please contact MCSCareers.Mailbox@mercycs.org.au. We do not accept applications via email so please ensure you apply online.

Mercy Community Services is a Circle Back Initiative Employer and commit to respond to every applicant.

Apply Now

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Personal Details * Required field

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Questions

EMPLOYMENT STATUS

Please choose which status best applies:*

Desired employment status:*

Do you have any holidays booked/study placements within the next 6 months?*

RIGHT TO WORK

Please select the statement that best describes your right to work in Australia*

WORKPLACE HEALTH & SAFETY

Mercy Community is committed to building and maintaining a safe workplace free from harm. We are committed to the health and safety of all employees and contractors and where required, we will make reasonable attempts to accommodate your needs should you be successful (please note, your response to these questions will not necessarily affect your application for the position you applied for).

Do you have any condition, symptom, injury, illness or disease (psychological, physical or cognitive) that may affect your ability to complete the inherent requirements of the position? *

If ‘yes’ please provide details

Do you require any special workplace modifications required that would enable you to perform the position applied for? E.g. Wheelchair access, large print, hearing equipment, lifting restriction, workstation assessment, restricted night/day shifts etc.*

If ‘yes’ please provide details

PROBITY REQUIREMENTS

As part of the Mercy Community recruitment process, you will be required to complete a criminal background check, therefore please ensure that the answers to the below questions are true and accurate. Please note that your response to the following PROBITY questions will not necessarily affect your application for this position.

Do you have any criminal convictions or finding of guilt recorded against you?*

Do you have any charges pending?*

Have you ever received a Banning Order from the Aged Care Quality and Safety Commission?*
1. Yes
2. No

Please select the following that apply. I have a CURRENT valid: *
1. Paid Blue Card (P)
2. Volunteer Blue Card
3. LCS Check (last 2 years)
4. QLD Worker Screening Clearance
5. NDIS Worker Screening Clearance
6. Criminal History Check (issued within the last 3 months)

Please confirm your current Drivers Licence Status:*

EQUITY & DIVERSITY

At Mercy Community, we foster an inclusive culture of one that acknowledges and embraces differences in all its forms and leverages the benefits diversity and inclusion brings to our people, customers and community. Mercy Community collects the below information for diversity reporting purposes only and the answers to these questions do NOT form part of the assessment in determining your suitability for the role. The information collected is treated confidentially.

Which of the following best describes your gender identity?*

Do you identify as Aboriginal or Torres Strait Islander origin?*

Do you identify as someone who is living with a disability and/or an impairment?

(Please note, letting us know you have a medical condition or disability will not exclude you from being considered for a position. Where possible we will do our best to accommodate your needs.)*

Do you identify as Culturally & Linguistically Diverse (CALD)? *

Is English your first language:*

Other languages spoken:

SOURCING

How did you hear about this position?*

If you answered 'Education/Training Institution', 'I was referred by a friend', "Employment assistance" or 'Other', please state below. If Friend, please provide full name.

Safeguarding at Mercy is taking actions to promote and ensure the welfare of children and adults at risk, protect them from abuse or neglect and supporting an awareness of whole community responsibility to help and protect all in need.

I hereby certify that the information that I have given in this application is true and correct to the best of my knowledge and belief. I understand that if, any information I have provided or any statement made by me is untrue or incorrect, my application may be refused and if subsequently employed, may result in disciplinary action. *

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Facility Manager - Nudgee

Job No: MCS112900 Location: Brisbane Closing Date: 7 May 2026 AEST

Personal Details * Required field

Questions

EMPLOYMENT STATUS

RIGHT TO WORK

WORKPLACE HEALTH & SAFETY

PROBITY REQUIREMENTS

EQUITY & DIVERSITY

SOURCING

Job No: MCS112900

Location: Brisbane

Closing Date: 7 May 2026 AEST