Residential Rostering Officer - Nudgee

About the role

Mercy Community are on the search for an exceptional Rostering Officer to join our Residential Aged Care team. This role will be a Permanent Full-Time position with On-Call supports required to be undertaken within this role. This role will be based at our Nudgee office. 

This role is the first point of contact for all incoming staff roster and leave enquiries (on site, telephone, emails). On-call supports will be required and shared amongst the team. Shift times will vary in this role from Monday to Sunday, working hours are within 05:00-22:00 with on-call required. This role will cover rostering for our Residential Aged Care facilities in Queensland (Nudgee, Rockhampton and Townsville). 

This role will require but not limited to -

• Respond to staff roster enquiries and action or escalate to Staffing Services Manager as required
• Ensure accurate and timely entry of timesheet data into payroll systems
• Assist with distribution of vacant shift notifications
• Assist with allocation of shifts following set rostering guidelines

About you

As the successful applicant, you will possess:

• Experience as a rostering clerk/officer or scheduling officer (desirable)
• Experience within a high-volume customer service role
• Queensland Provisional Green or above Driver’s License
• Must be able to cover shifts Monday to Sunday

Why Mercy Community

Mercy Community is a Catholic not-for-profit that provides a wide range of services supporting families and young people, people living with a disability and the elderly. All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.

Being part of the Mercy Community team, means you have access to some fantastic benefits, such as:

• Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component
• Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $144 if you need both cards!
• Provide you and your immediate family free, professional and confidential counselling services including specialised First Nations counsellors
• Free annual influenza and/or other vaccination reimbursements

We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to a range of other career pathways and opportunities across Mercy.

Please note we will review applications as they are received and we may interview and appoint prior to closing date, do not delay in applying.

For any queries, please contact MCSCareers.Mailbox@mercycs.org.au. We do not accept applications via email so please ensure you apply online.

Mercy Community Services is a Circle Back Initiative Employer and commit to respond to every applicant.