IDT Business & Data Analyst

About the role

This position will work within a team that is responsible for leading the design and development of IDT’s enterprise reporting solutions, analytics initiatives and integrations.

Key Responsibilities

• Design, develop, and deliver BI reports, dashboards, and data visualisations to support operational and strategic insights.
• Support and troubleshoot data pipelines using Azure Data Factory and Microsoft Fabric, under guidance from senior team members.
• Collaborate closely with the Digital and Data Analytics Lead to maintain and enhance integrations between enterprise systems (including TechOne, eCase, and Mirus) and central analytics platforms.
• Perform data validation, reconciliation, and testing to ensure accuracy, consistency, and reliability of reports and data extracts.
• Document technical processes, data transformation logic, and data lineage to support governance, transparency, and reproducibility.

Experience requirements for the role:

• Diploma, or University Degree in the field of computer science, information systems, or equivalent work experience managing applications and/or systems management.
• Strong knowledge of system and software development lifecycle best practices and methodologies.
• Experience in analysis of complex software and process issues
• Good project management skills and/or substantial exposure to project-based work structures.
• Knowledge of trends in technology relating to business applications.
• Highly self-motivated and directed.
• Ability to present ideas in a business-friendly and user-friendly language.
• Very strong customer service orientation.

The following experience/ qualifications will be highly regarded in the selection process:

• Familiarity with aged care or community services sector.
• Experience with TechOne, eCase, and Mirus systems.
• Knowledge of data governance and compliance frameworks.

Mandatory requirement

Please note that the successful applicant will be required to hold or be willing to obtain a positive notice from Disability Services (Yellow Card), Working with Children Check (Blue card) and will need to complete the NDIS Worker Orientation Module (link to complete https://training.ndiscommission.gov.au)

Why Mercy Community

Mercy Community a Catholic not-for-profit that provides a wide range of services supporting families and young people, people living with a disability and the elderly. All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.

Being part of the Mercy Community team, means you have access to some fantastic benefits, such as:

• Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component Salary Packaging Information
• Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $144 if you need both cards!
• Provide you and your immediate family free, professional and confidential counselling services including specialised First Nations counsellors
• Free annual influenza and/or other vaccination reimbursements

We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to a range of other career pathways and opportunities across Mercy.

APPLY NOW! Please note we may contact applicants prior to closing date, do not delay in applying.

For any queries, please contact MCSCareers.Mailbox@mercycs.org.au.