Practitioner - Domestic & Family Violence

About the role

Mercy Community is seeking a passionate Domestic and Family Violence (DFV) Practitioner to join our Family and Child Connect (FaCC) team in Townsville. This is a full-time role where your skills and dedication will directly support vulnerable children, young people, and families in our community.

We are looking for someone who is committed to quality, compassionate service delivery, and who can help families access the right support at the right time.

What we offer:

• SCHADS Level 5 + superannuation
• Salary packaging options
• A supportive, values-driven team environment

Your role will include:

• Providing expert domestic and family violence guidance across the FaCC team, from referral to case closure, using evidence-based frameworks such as Safe & Together.
• Conducting thorough risk assessments and safety planning in line with DFV and child protection frameworks.
• Supporting staff to intervene safely and effectively with both victims (including children) and perpetrators of domestic violence.
• Engaging with individuals, families, and community members to provide advice, referrals, and linkages to essential services.

About you:

• Bachelor’s degree (minimum) in Child Protection, Human Services, Social Work, Psychology, or related field
• Sound understanding of the Queensland Child Protection system
• Knowledge and appreciation of Aboriginal and Torres Strait Islander cultures
• Strong IT skills (MS Office)
• Queensland Provisional Green or above Driver’s License
• Evidence of current vaccination against whooping cough, or willingness to obtain before starting

Why Mercy Community

Mercy Community is a Catholic not-for-profit that provides a wide range of services supporting families, young people, and the elderly. All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.

Being part of the Mercy Community team, means you have access to some fantastic benefits, such as:

• Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component https://youtu.be/ff3LkF2ZzTI
• Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $156 if you need both cards!
• Provide you and your immediate family free, professional and confidential counselling services through our Employee Assistance Program
• Free annual influenza and/or other vaccination reimbursements
• Benyfits – is an employee benefits program designed to help you save money on living costs 
• Option to work a 9-day fortnight 
• Novated leasing options to reduce your taxable income
• Ability to cash out or purchase additional annual leave

Please note we will review applications as they are received and we may interview and appoint prior to closing date, do not delay in applying.

For any queries, please contact MCSCareers.Mailbox@mercycs.org.au. We do not accept applications via email so please ensure you apply online.

Mercy Community is a Circle Back Initiative Employer and commit to respond to every applicant.