Local Level Alliance Facilitator - Townsville

Job No: MCS112738

Location: Townsville

Employment Status: Perm Full-time

Closing Date: 20 Oct 2025 AEST

9-day fortnight being trialled in September (optional)
Ability to cash out or purchase annual leave and take advantage of extra leave entitlements
Opportunity to create real impact in a for-purpose organisation

About the Role

Are you passionate about strengthening families and communities? Mercy Community is seeking a Local Level Alliance (LLA) Facilitator to join our team in Townsville.

In this role, you’ll play a pivotal part in raising awareness of the Family and Child Connect service, building strong partnerships with service providers, and creating meaningful connections that support families when they need it most.

Salary: $88,099 – $94,792 per annum (SCHADS L4) + superannuation + generous salary packaging

What you’ll be doing

As a LLA Facilitator, Your key responsibilities will include:

Develop, implement, and coordinate community outreach strategies
Provide the community development component of the Family and Child Connect service within the Local Level Alliance (LLA)
Undertake network mapping and raise awareness of service within the area
Collaborate to identify client needs and deliver high-quality services within available resources

What you’ll bring

We’re looking for someone who thrives on collaboration and is committed to making a difference. To be successful, you will have:

Degree in Social Work, Community Development, Social Science or related discipline from a recognised institution
Previous experience within the community development and/or family support with a sound understanding of the Queensland child protections system
Knowledge of Aboriginal and Torres Strait Islander cultures and issues, with a commitment to respectful engagement and practices
Queensland Provisional Green or above Driver Licence
Ability to obtain positive notice in the Working with Children Check (Blue Card) and any other legislatively required personal history screening as required
Evidence of current vaccination against whooping cough or willingness to obtain prior to commencement

Why Mercy Community?

Mercy Community is a Catholic not-for-profit dedicated to supporting families, young people, and the elderly. Everything we do is guided by our values of Compassion, Integrity, Dignity & Empowerment.

When you join our team, you’ll enjoy benefits such as:

NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: https://youtu.be/ff3LkF2ZzTI
Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $156 if you need both cards!
Provide you and your immediate family free, professional and confidential counselling services through our employee assistance program
Free annual influenza and/or other vaccination reimbursements

How to Apply

For any queries, please contact MCSCareers.Mailbox@mercycs.org.au Please note we do not accept applications via email.

Mercy Community Services is a Circle Back Initiative Employer – we commit to responding to every applicant.

Apply Now

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Personal Details * Required field

First name*
Last name*

E-mail*
Phone*
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Street*
Street Cont.
City, Town or Suburb*
Postcode or Zipcode*
Country*
State, Region or Province*

LinkedIn URL
(Please click on your profile and copy the URL from your profile page.)

Questions

EMPLOYMENT STATUS

Please choose which status best applies:*

Desired employment status:*

Do you have any holidays booked/study placements within the next 6 months?*

RIGHT TO WORK

Please select the statement that best describes your right to work in Australia*

WORKPLACE HEALTH & SAFETY

Mercy Community is committed to building and maintaining a safe workplace free from harm. We are committed to the health and safety of all employees and contractors and where required, we will make reasonable attempts to accommodate your needs should you be successful (please note, your response to these questions will not necessarily affect your application for the position you applied for).

Do you have any condition, symptom, injury, illness or disease (psychological, physical or cognitive) that may affect your ability to complete the inherent requirements of the position? *

If ‘yes’ please provide details

Do you require any special workplace modifications required that would enable you to perform the position applied for? E.g. Wheelchair access, large print, hearing equipment, lifting restriction, workstation assessment, restricted night/day shifts etc.*

If ‘yes’ please provide details

PROBITY REQUIREMENTS

As part of the Mercy Community recruitment process, you will be required to complete a criminal background check, therefore please ensure that the answers to the below questions are true and accurate. Please note that your response to the following PROBITY questions will not necessarily affect your application for this position.

Do you have any criminal convictions or finding of guilt recorded against you?*

Do you have any charges pending?*

Please select the following that apply. I have a CURRENT valid: *
1. Paid Blue Card (P)
2. Volunteer Blue Card
3. Yellow Card
4. LCS Check (last 2 years)
5. QLD Worker Screening Clearance
6. NDIS Worker Screening Clearance
7. Criminal History Check (issued within the last 3 months)

Please confirm your current Drivers Licence Status:*

EQUITY & DIVERSITY

At Mercy Community, we foster an inclusive culture of one that acknowledges and embraces differences in all its forms and leverages the benefits diversity and inclusion brings to our people, customers and community. Mercy Community collects the below information for diversity reporting purposes only and the answers to these questions do NOT form part of the assessment in determining your suitability for the role. The information collected is treated confidentially.

Which of the following best describes your gender identity?*

Do you identify as Aboriginal or Torres Strait Islander origin?*

Do you identify as someone who is living with a disability and/or an impairment?

(Please note, letting us know you have a medical condition or disability will not exclude you from being considered for a position. Where possible we will do our best to accommodate your needs.)*

Do you identify as Culturally & Linguistically Diverse (CALD)? *

Is English your first language:*

Other languages spoken:

SOURCING

How did you hear about this position?*

If you answered 'Education/Training Institution', 'I was referred by a friend', "Employment assistance" or 'Other', please state below. If Friend, please provide full name.

Safeguarding at Mercy is taking actions to promote and ensure the welfare of children and adults at risk, protect them from abuse or neglect and supporting an awareness of whole community responsibility to help and protect all in need.

I hereby certify that the information that I have given in this application is true and correct to the best of my knowledge and belief. I understand that if, any information I have provided or any statement made by me is untrue or incorrect, my application may be refused and if subsequently employed, may result in disciplinary action. *

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Local Level Alliance Facilitator - Townsville

Job No: MCS112738 Location: Townsville Employment Status: Perm Full-time Closing Date: 20 Oct 2025 AEST

Personal Details * Required field

Questions

EMPLOYMENT STATUS

RIGHT TO WORK

WORKPLACE HEALTH & SAFETY

PROBITY REQUIREMENTS

EQUITY & DIVERSITY

SOURCING

Job No: MCS112738

Location: Townsville

Employment Status: Perm Full-time

Closing Date: 20 Oct 2025 AEST