Administration Assistant

Job No: MCS112731

Location: Rockhampton

Closing Date: 15 Oct 2025 AEST

Benyfits – is an employee benefits program designed to help you save money on living costs
To cash out or purchase annual leave and to take advantage of extra leave entitlements
Provide access to novated leases for a vehicle to help reduce your taxable income

About the role

Mercy Community Services are on the lookout for an Administration Assistant to join our Community Aged Care Team in Rockhampton on a Permanent Full-Time basis.

The Administrative Assistant provide a full range of administrative, reception and customer service duties in support of service delivery to residents, managers, staff and visitors.

Your role involves but not limited to:

All residents and visitors to Aged Care Services are greeted in a welcoming, professional, and timely manner
All deliveries are received and accounted for in accordance with receiving procedures or redirected as required
Respond to resident enquiries
Be responsible for the data management and administration of relevant IT systems

About you

Relevant qualification in business administration or equivalent experience
Demonstrated ability to competently use a range of computer IT systems including MS Word and Excel
Excellent customer service, interpersonal and communication skills (both written and verbal).
Strong organisational and time management skills and ability to effectively manage competing priorities
Queensland Provisional Green or above Driver’s License

Why Mercy Community

Mercy Community is a Catholic not-for-profit organisation that provides a range of aged care and community services. Our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.

Being part of the Mercy Community team, means you have access to some fantastic benefits, such as:

Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component
Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $156 if you need both cards!
Provide you and your immediate family free, professional and confidential counselling services through our Employee Assistance Program
To cash out or purchase annual leave and to take advantage of extra leave entitlements

For any queries, please contact MCSCareers.Mailbox@mercycs.org.au.

Mercy Community is a Circle Back Initiative Employer and commit to respond to every applicant

Apply Now

Allows you to pre-fill the application using your SEEK profile information and resumé

Personal Details * Required field

First name*
Last name*

E-mail*
Phone*
Digits only or add + for international numbers

Street*
Street Cont.
City, Town or Suburb*
Postcode or Zipcode*
Country*
State, Region or Province*

LinkedIn URL
(Please click on your profile and copy the URL from your profile page.)

Questions

EMPLOYMENT STATUS

Please choose which status best applies:*

Desired employment status:*

Do you have any holidays booked/study placements within the next 6 months?*

RIGHT TO WORK

Please select the statement that best describes your right to work in Australia*

WORKPLACE HEALTH & SAFETY

Mercy Community is committed to building and maintaining a safe workplace free from harm. We are committed to the health and safety of all employees and contractors and where required, we will make reasonable attempts to accommodate your needs should you be successful (please note, your response to these questions will not necessarily affect your application for the position you applied for).

Do you have any condition, symptom, injury, illness or disease (psychological, physical or cognitive) that may affect your ability to complete the inherent requirements of the position? *

If ‘yes’ please provide details

Do you require any special workplace modifications required that would enable you to perform the position applied for? E.g. Wheelchair access, large print, hearing equipment, lifting restriction, workstation assessment, restricted night/day shifts etc.*

If ‘yes’ please provide details

PROBITY REQUIREMENTS

As part of the Mercy Community recruitment process, you will be required to complete a criminal background check, therefore please ensure that the answers to the below questions are true and accurate. Please note that your response to the following PROBITY questions will not necessarily affect your application for this position.

Do you have any criminal convictions or finding of guilt recorded against you?*

Do you have any charges pending?*

Please select the following that apply. I have a CURRENT valid: *
1. Paid Blue Card (P)
2. Volunteer Blue Card
3. LCS Check (last 2 years)
4. QLD Worker Screening Clearance
5. NDIS Worker Screening Clearance
6. Criminal History Check (issued within the last 3 months)

Please confirm your current Drivers Licence Status:*

EQUITY & DIVERSITY

At Mercy Community, we foster an inclusive culture of one that acknowledges and embraces differences in all its forms and leverages the benefits diversity and inclusion brings to our people, customers and community. Mercy Community collects the below information for diversity reporting purposes only and the answers to these questions do NOT form part of the assessment in determining your suitability for the role. The information collected is treated confidentially.

Which of the following best describes your gender identity?*

Do you identify as Aboriginal or Torres Strait Islander origin?*

Do you identify as someone who is living with a disability and/or an impairment?

(Please note, letting us know you have a medical condition or disability will not exclude you from being considered for a position. Where possible we will do our best to accommodate your needs.)*

Do you identify as Culturally & Linguistically Diverse (CALD)? *

Is English your first language:*

Other languages spoken:

SOURCING

How did you hear about this position?*

If you answered 'Education/Training Institution', 'I was referred by a friend', "Employment assistance" or 'Other', please state below. If Friend, please provide full name.

Safeguarding at Mercy is taking actions to promote and ensure the welfare of children and adults at risk, protect them from abuse or neglect and supporting an awareness of whole community responsibility to help and protect all in need.

I hereby certify that the information that I have given in this application is true and correct to the best of my knowledge and belief. I understand that if, any information I have provided or any statement made by me is untrue or incorrect, my application may be refused and if subsequently employed, may result in disciplinary action. *

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Administration Assistant

Job No: MCS112731 Location: Rockhampton Closing Date: 15 Oct 2025 AEST

Personal Details * Required field

Questions

EMPLOYMENT STATUS

RIGHT TO WORK

WORKPLACE HEALTH & SAFETY

PROBITY REQUIREMENTS

EQUITY & DIVERSITY

SOURCING

Job No: MCS112731

Location: Rockhampton

Closing Date: 15 Oct 2025 AEST