Pastoral Care Manager - Rockhampton

Job No: MCS112723

Location: Rockhampton

Employment Status: Full Time

Closing Date: 3 Nov 2025 AEST

About the role

Mercy Community is looking for a compassionate and dedicated Pastoral Care Manager to join our team on a permanent full-time basis at Leinster Place Residential Aged Care Facility. This is your chance to make a meaningful difference in the lives of our residents and their families every day. Join us, and be part of a team that truly cares!

The Pastoral Care Manager has oversight of the local Residential Aged Care Pastoral Care Team, providing care and support to residents and, where appropriate, to residents’ families and facility staff to meet their pastoral and spiritual needs

Your role involves but not limited to -

Lead and manage all aspects of pastoral, spiritual, sacramental and liturgical services within local residential aged care.
Liaise with external chaplains from relevant faith traditions as required to facilitate the provision of services.
In collaboration with the EGM Mission, contribute to case conferences, palliative and end of life care, and advance care planning including support and guidance to residents and families.
Foster a workplace culture which respects human dignity, addresses the needs of the vulnerable and disadvantaged, and protects human rights.

About you

Demonstrated commitment to, and knowledge and understanding of, the principles of Catholic teaching, the Catholic liturgical and spiritual tradition and approach to ecumenism.
Proven ability to lead and manage a small team
A completed CPE or equivalent.
Completed or prepared to undertake relevant study in Pastoral Care, Counselling, Catholic Theology

Why Mercy Community

Mercy Community is a Catholic not-for-profit that provides a wide range of services supporting families, community and residential aged care. All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.

Being part of the Mercy Community team, means you have access to some fantastic benefits, such as:

Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component https://youtu.be/ff3LkF2ZzTI

Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $156 if you need both cards!

Provide you and your immediate family free, professional and confidential counselling services through our employee assistance program
Free annual influenza and/or other vaccination reimbursements
Benyfits – is an employee benefits program designed to help you save money on living costs
Novated leasing options to reduce your taxable income
Ability to cash out or purchase additional annual leave

Why Rockhampton?

Looking for a change from the busy city life? Rockhampton, the heart of Central Queensland, is where professional opportunity meets relaxed coastal living.

Nestled along the Fitzroy River and just a short 30-minute drive to the stunning beaches of Yeppoon, Rockhampton offers the best of both worlds — welcoming city amenities with a laid-back coastal lifestyle.

Whether you enjoy exploring the outdoors or unwinding by the ocean, you’ll never run out of things to do:

Great Keppel Island – Just a short ferry ride away, perfect for snorkelling, diving, or simply relaxing on pristine beaches
National Parks – Explore nearby Mount Archer National Park for breathtaking views, bushwalks, and wildlife
Coastal Living in Yeppoon – Relaxed seaside charm, family-friendly lifestyle, weekend markets, and easy access to the Southern Great Barrier Reef

For any queries, please contact MCSCareers.Mailbox@mercycs.org.au. We do not accept applications via email so please ensure you apply online.

Mercy Community is a Circle Back Initiative Employer and commit to respond to every applicant.

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Questions

EMPLOYMENT STATUS

Please choose which status best applies:*

Desired employment status:*

Do you have any holidays booked/study placements within the next 6 months?*

RIGHT TO WORK

Please select the statement that best describes your right to work in Australia*

WORKPLACE HEALTH & SAFETY

Mercy Community is committed to building and maintaining a safe workplace free from harm. We are committed to the health and safety of all employees and contractors and where required, we will make reasonable attempts to accommodate your needs should you be successful (please note, your response to these questions will not necessarily affect your application for the position you applied for).

Do you have any condition, symptom, injury, illness or disease (psychological, physical or cognitive) that may affect your ability to complete the inherent requirements of the position? *

If ‘yes’ please provide details

Do you require any special workplace modifications required that would enable you to perform the position applied for? E.g. Wheelchair access, large print, hearing equipment, lifting restriction, workstation assessment, restricted night/day shifts etc.*

If ‘yes’ please provide details

PROBITY REQUIREMENTS

As part of the Mercy Community recruitment process, you will be required to complete a criminal background check, therefore please ensure that the answers to the below questions are true and accurate. Please note that your response to the following PROBITY questions will not necessarily affect your application for this position.

Do you have any criminal convictions or finding of guilt recorded against you?*

Do you have any charges pending?*

Have you ever received a Banning Order from the Aged Care Quality and Safety Commission?*
1. Yes
2. No

Please select the following that apply. I have a CURRENT valid: *
1. Paid Blue Card (P)
2. Volunteer Blue Card
3. NDIS Worker Screening Clearance
4. I do not hold any of these documents

Please confirm your current Drivers Licence Status:*

EQUITY & DIVERSITY

At Mercy Community, we foster an inclusive culture of one that acknowledges and embraces differences in all its forms and leverages the benefits diversity and inclusion brings to our people, customers and community. Mercy Community collects the below information for diversity reporting purposes only and the answers to these questions do NOT form part of the assessment in determining your suitability for the role. The information collected is treated confidentially.

Which of the following best describes your gender identity?*

Do you identify as Aboriginal or Torres Strait Islander origin?*

Do you identify as someone who is living with a disability and/or an impairment?

(Please note, letting us know you have a medical condition or disability will not exclude you from being considered for a position. Where possible we will do our best to accommodate your needs.)*

Do you identify as Culturally & Linguistically Diverse (CALD)? *

Is English your first language:*

Other languages spoken:

SOURCING

How did you hear about this position?*

If you answered 'Education/Training Institution', 'I was referred by a friend', "Employment assistance" or 'Other', please state below. If Friend, please provide full name.

Safeguarding at Mercy is taking actions to promote and ensure the welfare of children and adults at risk, protect them from abuse or neglect and supporting an awareness of whole community responsibility to help and protect all in need.

I hereby certify that the information that I have given in this application is true and correct to the best of my knowledge and belief. I understand that if, any information I have provided or any statement made by me is untrue or incorrect, my application may be refused and if subsequently employed, may result in disciplinary action. *

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Pastoral Care Manager - Rockhampton

Job No: MCS112723 Location: Rockhampton Employment Status: Full Time Closing Date: 3 Nov 2025 AEST

Personal Details * Required field

Questions

EMPLOYMENT STATUS

RIGHT TO WORK

WORKPLACE HEALTH & SAFETY

PROBITY REQUIREMENTS

EQUITY & DIVERSITY

SOURCING

Job No: MCS112723

Location: Rockhampton

Employment Status: Full Time

Closing Date: 3 Nov 2025 AEST