Lead Local Level Alliance Facilitator - Townsville

Job No: MCS112716

Location: Townsville

Employment Status: Perm Full-time

Closing Date: 30 Sep 2025 AEST

9-day fortnight being trialled in September (optional)
Ability to cash out or purchase annual leave and take advantage of extra leave entitlements
Opportunity to create real impact in a for-purpose organisation

About the Role

Are you passionate about strengthening families and communities? Mercy Community is seeking a Lead Local Level Alliance (LLA) Facilitator to join our team in Townsville.

In this role, you’ll play a pivotal part in raising awareness of the Family and Child Connect service, building strong partnerships with service providers, and creating meaningful connections that support families when they need it most.

Salary: $100,000 – $105,530 per annum (SCHADS L5) + superannuation + generous salary packaging

What you’ll be doing

As a Lead LLA Facilitator, you’ll be a mentor, connector, and advocate for best practice. Your key responsibilities will include:

Providing reflective practice support and peer mentoring to LLA Facilitators
Supporting onboarding, induction and capability-building for new LLA Facilitators
Developing tools and resources to ensure consistency in documentation, stakeholder engagement, and community practice
Driving community outreach through events, presentations, and seminars that raise awareness and strengthen connections

What you’ll bring

We’re looking for someone who thrives on collaboration and is committed to making a difference. To be successful, you will have:

A degree in Social Work, Community Development, Social Science, or a related discipline
Experience in community development and/or family support, with a sound understanding of the Queensland child protection system
Knowledge of Aboriginal and Torres Strait Islander cultures and issues, with a commitment to respectful engagement and practice
Strong ability to support reflective practice and professional development across teams
Evidence of current vaccination against whooping cough (or willingness to obtain prior to commencement)

Why Mercy Community?

Mercy Community is a Catholic not-for-profit dedicated to supporting families, young people, and the elderly. Everything we do is guided by our values of Compassion, Integrity, Dignity & Empowerment.

When you join our team, you’ll enjoy benefits such as:

Generous salary packaging – increase your take-home pay with up to $18,550 tax-free per year
Free Blue Card and NDIS Worker Screening Card (saving up to $156)
Access to free, confidential counselling services for you and your immediate family
Free annual flu vaccinations and reimbursement for other vaccinations
A wide range of learning and development tools, plus access to career pathways across Mercy

At Mercy, we’re committed to supporting our people just as much as the people we serve.

How to Apply

For any queries, please contact MCSCareers.Mailbox@mercycs.org.au. Please note we do not accept applications via email.

Mercy Community Services is a Circle Back Initiative Employer – we commit to responding to every applicant.

Apply Now

Allows you to pre-fill the application using your SEEK profile information and resumé

Personal Details * Required field

First name*
Last name*

E-mail*
Phone*
Digits only or add + for international numbers

Street*
Street Cont.
City, Town or Suburb*
Postcode or Zipcode*
Country*
State, Region or Province*

LinkedIn URL
(Please click on your profile and copy the URL from your profile page.)

Questions

EMPLOYMENT STATUS

Please choose which status best applies:*

Desired employment status:*

Do you have any holidays booked/study placements within the next 6 months?*

RIGHT TO WORK

Please select the statement that best describes your right to work in Australia*

WORKPLACE HEALTH & SAFETY

Mercy Community is committed to building and maintaining a safe workplace free from harm. We are committed to the health and safety of all employees and contractors and where required, we will make reasonable attempts to accommodate your needs should you be successful (please note, your response to these questions will not necessarily affect your application for the position you applied for).

Do you have any condition, symptom, injury, illness or disease (psychological, physical or cognitive) that may affect your ability to complete the inherent requirements of the position? *

If ‘yes’ please provide details

Do you require any special workplace modifications required that would enable you to perform the position applied for? E.g. Wheelchair access, large print, hearing equipment, lifting restriction, workstation assessment, restricted night/day shifts etc.*

If ‘yes’ please provide details

PROBITY REQUIREMENTS

As part of the Mercy Community recruitment process, you will be required to complete a criminal background check, therefore please ensure that the answers to the below questions are true and accurate. Please note that your response to the following PROBITY questions will not necessarily affect your application for this position.

Do you have any criminal convictions or finding of guilt recorded against you?*

Do you have any charges pending?*

Please select the following that apply. I have a CURRENT valid: *
1. Paid Blue Card (P)
2. Volunteer Blue Card
3. Yellow Card
4. LCS Check (last 2 years)
5. QLD Worker Screening Clearance
6. NDIS Worker Screening Clearance
7. Criminal History Check (issued within the last 3 months)

Please confirm your current Drivers Licence Status:*

EQUITY & DIVERSITY

At Mercy Community, we foster an inclusive culture of one that acknowledges and embraces differences in all its forms and leverages the benefits diversity and inclusion brings to our people, customers and community. Mercy Community collects the below information for diversity reporting purposes only and the answers to these questions do NOT form part of the assessment in determining your suitability for the role. The information collected is treated confidentially.

Which of the following best describes your gender identity?*

Do you identify as Aboriginal or Torres Strait Islander origin?*

Do you identify as someone who is living with a disability and/or an impairment?

(Please note, letting us know you have a medical condition or disability will not exclude you from being considered for a position. Where possible we will do our best to accommodate your needs.)*

Do you identify as Culturally & Linguistically Diverse (CALD)? *

Is English your first language:*

Other languages spoken:

SOURCING

How did you hear about this position?*

If you answered 'Education/Training Institution', 'I was referred by a friend', "Employment assistance" or 'Other', please state below. If Friend, please provide full name.

Safeguarding at Mercy is taking actions to promote and ensure the welfare of children and adults at risk, protect them from abuse or neglect and supporting an awareness of whole community responsibility to help and protect all in need.

I hereby certify that the information that I have given in this application is true and correct to the best of my knowledge and belief. I understand that if, any information I have provided or any statement made by me is untrue or incorrect, my application may be refused and if subsequently employed, may result in disciplinary action. *

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Lead Local Level Alliance Facilitator - Townsville

Job No: MCS112716 Location: Townsville Employment Status: Perm Full-time Closing Date: 30 Sep 2025 AEST

About the Role

What you’ll be doing

What you’ll bring

Why Mercy Community?

How to Apply

Personal Details * Required field

Questions

EMPLOYMENT STATUS

RIGHT TO WORK

WORKPLACE HEALTH & SAFETY

PROBITY REQUIREMENTS

EQUITY & DIVERSITY

SOURCING

Job No: MCS112716

Location: Townsville

Employment Status: Perm Full-time

Closing Date: 30 Sep 2025 AEST