Family and Community Support Worker (Lowood)

Job No: MCS112672

Location: Lowood

Employment Status: Part-time

Closing Date: 16 Jul 2025 AEST

About the Role

Mercy Family Support Service have an opportunity for an experienced and passionate Family & Community Support Worker. This is a Permanent Part-Time position based in Lowood. This is fantastic opportunity for someone returning to the workforce or studying, looking for varied, community driven position.

Mercy Community Lowood is dedicated to strengthening families by providing them with access to a wide range of local community resources in the Somerset Region. This role provides support to our Lowood Early Years Service and Services Australia.

SCHADS Award L3 plus superannuation plus generous salary packaging available

What you’ll be doing

This role is responsible for quality service delivery to children, young people, families and the community through the Lowood Hub inclusive of the Integrated Early Years’ Service, Targeted Family Support Program and Services Australia Agent Services as well as the Lowood Community Centre.

Some of your key duties will include (but not limited to)

Deliver group work, educational and support activities and programs for parents and children including but not limited to playgroups
Provide support and intervention, where necessary, to families of children and young people in line with the family’s plan
Support and provide opportunities for life and personal skill development for clients
Provide in-person support as a Services Australia Agent

About you

As the successful applicant, you will possess:

Essential

Relevant qualifications (certificate or higher); AND demonstrated experience in working with children and/or vulnerable families
Sound knowledge and understanding of the Queensland Child Protection system
Queensland Provisional Green or above Driver’s Licence
Ability to obtain positive notice in the legislatively required personal history check in line

with service stream compliance requirements

Evidence of current vaccination against whooping cough or willingness to obtain prior to

commencement

Desirable

Previous experience in strengths-based casework with complex families
Broad knowledge of safe parenting practices and child health
Community development experience
Adult education/training skills
An understanding of Aboriginal and Torres Strait Islander peoples, cultures and societies and the issues which impact upon them in contemporary society together with a commitment to culturally appropriate engagement and practice

Why Mercy Community

Mercy Community a Catholic not-for-profit that provides a wide range of services supporting families and young people, people living with a disability and the elderly. All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.

Being part of the Mercy Community team, means you have access to some fantastic benefits, such as:

Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component
Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $144 if you need both cards!
Provide you and your immediate family free, professional and confidential counselling services including specialised First Nations counsellors

Free annual influenza and/or other vaccination reimbursements
Employee referral bonus incentive
Cash out or purchase annual leave and to take advantage of extra leave entitlements

We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to a range of other career pathways and opportunities across Mercy.

APPLY NOW!

Mercy Community Services is a Circle Back Initiative Employer and commit to respond to every applicant.

For any queries, please contact MCSCareers.Mailbox@mercycs.org.au.

Apply Now

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Personal Details * Required field

First name*
Last name*

E-mail*
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Street*
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City, Town or Suburb*
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LinkedIn URL
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Questions

EMPLOYMENT STATUS

Please choose which status best applies:*

Desired employment status:*

Do you have any holidays booked/study placements within the next 6 months?*

RIGHT TO WORK

Please select the statement that best describes your right to work in Australia*

WORKPLACE HEALTH & SAFETY

Mercy Community is committed to building and maintaining a safe workplace free from harm. We are committed to the health and safety of all employees and contractors and where required, we will make reasonable attempts to accommodate your needs should you be successful (please note, your response to these questions will not necessarily affect your application for the position you applied for).

Do you have any condition, symptom, injury, illness or disease (psychological, physical or cognitive) that may affect your ability to complete the inherent requirements of the position? *

If ‘yes’ please provide details

Do you require any special workplace modifications required that would enable you to perform the position applied for? E.g. Wheelchair access, large print, hearing equipment, lifting restriction, workstation assessment, restricted night/day shifts etc.*

If ‘yes’ please provide details

PROBITY REQUIREMENTS

As part of the Mercy Community recruitment process, you will be required to complete a criminal background check, therefore please ensure that the answers to the below questions are true and accurate. Please note that your response to the following PROBITY questions will not necessarily affect your application for this position.

Do you have any criminal convictions or finding of guilt recorded against you?*

Do you have any charges pending?*

Please select the following that apply. I have a CURRENT valid: *
1. Paid Blue Card (P)
2. Volunteer Blue Card
3. Yellow Card
4. LCS Check (last 2 years)
5. QLD Worker Screening Clearance
6. NDIS Worker Screening Clearance
7. Criminal History Check (issued within the last 3 months)

Please confirm your current Drivers Licence Status:*

EQUITY & DIVERSITY

At Mercy Community, we foster an inclusive culture of one that acknowledges and embraces differences in all its forms and leverages the benefits diversity and inclusion brings to our people, customers and community. Mercy Community collects the below information for diversity reporting purposes only and the answers to these questions do NOT form part of the assessment in determining your suitability for the role. The information collected is treated confidentially.

Which of the following best describes your gender identity?*

Do you identify as Aboriginal or Torres Strait Islander origin?*

Do you identify as someone who is living with a disability and/or an impairment?

(Please note, letting us know you have a medical condition or disability will not exclude you from being considered for a position. Where possible we will do our best to accommodate your needs.)*

Do you identify as Culturally & Linguistically Diverse (CALD)? *

Is English your first language:*

Other languages spoken:

SOURCING

How did you hear about this position?*

If you answered 'Education/Training Institution', 'I was referred by a friend', "Employment assistance" or 'Other', please state below. If Friend, please provide full name.

Safeguarding at Mercy is taking actions to promote and ensure the welfare of children and adults at risk, protect them from abuse or neglect and supporting an awareness of whole community responsibility to help and protect all in need.

I hereby certify that the information that I have given in this application is true and correct to the best of my knowledge and belief. I understand that if, any information I have provided or any statement made by me is untrue or incorrect, my application may be refused and if subsequently employed, may result in disciplinary action. *

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Family and Community Support Worker (Lowood)

Job No: MCS112672 Location: Lowood Employment Status: Part-time Closing Date: 16 Jul 2025 AEST

Personal Details * Required field

Questions

EMPLOYMENT STATUS

RIGHT TO WORK

WORKPLACE HEALTH & SAFETY

PROBITY REQUIREMENTS

EQUITY & DIVERSITY

SOURCING

Job No: MCS112672

Location: Lowood

Employment Status: Part-time

Closing Date: 16 Jul 2025 AEST