First Nations Family Response Facilitator (Case Worker) - Caboolture

About the Role

Mercy Community Family and Child Connect (FaCC) program has an opportunity for a motivated and passionate First Nations Family Response Facilitator to join our team. This is a Permanent, Full-time position, based in Caboolture (covering the Moreton Bay region). 

You will engage with families and a wide variety of service providers to facilitate vital connections to supports for those families within the Moreton Bay region. This role involves delivering quality services to children, young people, families, and the community within the Family and Child Connect Service through assessment and recommendation culturally appropriate responses.

$85,126 per annum, starting base (SCHADS L4) plus superannuation plus salary packaging available

This role involves -

• Assess information provided in a referral, engage with families with multiple and complex needs and provide information, advice, and referrals
• Enhance the cultural capability of the Family and Child Connect team to ensure a culturally safe service is delivered to clients in the Moreton Bay region
• Engage with families and a wide variety of service providers to facilitate vital connections to supports for those families in our communities

About you

As the successful applicant, you will possess:

• It is essential that the person who holds the position be an Aboriginal person and/or Torres Strait Islander person, and it is therefore a genuine occupational requirement under section 25, 104 and 105 of the Anti-Discrimination Act 1991 (Qld)
• Tertiary qualifications in Social Work, Behavioural Sciences, Psychology or relevant discipline (highly advantageous) – desirable
• Previous experience working effectively across a range of service providers, to negotiate high quality service provision to families who have complex needs
• Current and valid Queensland Provisional Green (P2) or above Driver Licence
• Current and valid Blue Card (Queensland Working With Children Check) or ability to apply
• Evidence of current vaccination against whooping cough or willingness to obtain

Why Mercy Community

Mercy Community is a Catholic not-for-profit organisation, compassionately inspiring and supporting people to live hopeful, connected lives within inclusive communities. We support families, young people and older people, and live by our values of Compassion, Integrity, Dignity and Empowerment.

Mercy Community has an active Cultural Connections Leadership Group that consists of First Nations staff from across our service delivery and corporate streams who directly support the Reconciliation Action Plan (RAP) and Mercy Community’s Mission and Values.

The Cultural Connections Leadership group also advise on the operational effectiveness of Mercy Community by reviewing policies and procedures and supporting systems and specific programs that advocate for the health and well-being of Mercy’s First Nations staff members, First Nations clients, First Nations stakeholders, and the broader First Nations communities.

The Cultural Connections Leadership group offers support to First Nations applicants throughout the recruitment and employment process including First Nations representatives on interview panels, cultural peer support, cultural communities of practice, and connection to other First Nations staff at Mercy Community.

Please note we will review applications as they are received and we may interview and appoint prior to closing date, do not delay in applying.

For any queries, please contact MCSCareers.Mailbox@mercycs.org.au. We do not accept applications via email so please ensure you apply online.

Mercy Community Services is a Circle Back Initiative Employer and commit to respond to every applicant.