About the role
Mercy Community is on the search for an Assistant Business Support Officer to join our Families team in Lowood. This is a Permanent Part-time role for 36 hours a fortnight – hours being Monday to Friday 9.30am-1pm.
The Assistant Business Support Officer supports the delivery of the Mercy Lowood Services Australia Agent contract (Centrelink) and undertakes general administration. The role facilitates access to digital equipment and telephone support to community members accessing the Services Australia Agent Services through the Mercy Community Services Lowood Hub.
$25.41 - $27.17 per hour (depending on experience) plus superannuation plus salary packaging available
This role involves but is not limited to -
- Support clients to access Services Australia facilities as per the Services Australia guidelines
- Ensure statistical data is recorded accurately within the Services Australia Business portal on a daily basis
- Answer all incoming phone calls, and accurately notate any messages and distribute in a timely manner
- Assist in monitoring and managing office supplies, equipment and maintenance
- Assist in managing the post as required
About you
As the successful applicant, you will possess:
- Basic knowledge of administrative practices and procedures relevant to the workplace.
- Demonstrated attention to detail.
- Demonstrated ability to handle sensitive information with discretion and integrity
- Current and valid Paid Blue Card (Queensland Working With Children Check) or ability to apply
- Evidence of current vaccination against whooping cough (or willingness to obtain prior to commencement)
Why Mercy Community
Mercy Community is a Catholic not-for-profit that provides a wide range of services supporting families, young people, and the elderly. All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.
Being part of the Mercy Community team, means you have access to some fantastic benefits, such as:
- Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component
- Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $144 if you need both cards!
- Provide you and your immediate family free, professional and confidential counselling services including specialised First Nations counsellors
- Free annual influenza and/or other vaccination reimbursements
- Benyfits – is an employee benefits program designed to help you save money on living costs
We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to a range of other career pathways and opportunities across Mercy.
Please note we will review applications as they are received and we may interview and appoint prior to closing date, do not delay in applying.
For any queries, please contact MCSCareers.Mailbox@mercycs.org.au. We do not accept applications via email so please ensure you apply online.
Mercy Community is a Circle Back Initiative Employer and commit to respond to every applicant.
