Support Service Worker - Nudgee

Job No: MCS112618

Location: Nudgee

Employment Status: Part-time, Casual

No. of Vacancies: 1

Closing Date: 5 Apr 2025 AEST

About the role

Mercy Community are on the search for Support Service Worker (Hospitality Assistants or Cleaning Assistants) to join our Residential Aged Care Facility based in Nudgee on a casual basis. You must be able to cover shifts ranging from 0630 to 1400 or short shifts in the afternoon 1430 to 1830.

This position is responsible for the delivery of all aspects of Support Services including across hospitality and support services to ensure high quality resident care and support within Mercy Community Aged Care Services. Our Nudgee Residential Aged Care Facility is guided by our fabulous and well experienced Facility Manager and Clinical Team with our Support Service Workers being led by a motivated and passionate Hotel Services Manager. Our facility is a one unified community that extends across 4 single-level buildings surrounded by gardens for residents, families and staff to relax.

$35.31 per hour (casual rate) plus superannuation plus salary packaging available

This role involves but not limited to -

Kitchen/Dining:

Assist with the preparation, assembly and delivery of resident melas, morning and afternoon teas and dinners.
Ensure resident's preferences are noted and special dietary needs are provided
Maintain the cleanliness in all kitchen and dining areas

Cleaning/Linen:

Complete and maintain daily cleaning duties such as residents’ rooms and bathrooms, offices and common areas
Collect and deliver residents personal laundry
Conduct full clean of vacated rooms

About you

Previous experience in a similar role
Reliable & able to work across a 7-day roster - Must be available Monday to Friday as well as weekend shifts

Why Mercy Community

Mercy Community is a Catholic not-for-profit that provides a wide range of services supporting families, young people and the elderly. All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.

Being part of the Mercy Community team, means you have access to some fantastic benefits, such as:

Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component
Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $144 if you need both cards!
Provide you and your immediate family free, professional and confidential counselling services including specialised First Nations counsellors
Free annual influenza and/or other vaccination reimbursements
Benyfits – is an employee benefits program designed to help you save money on living costs

We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to a range of other career pathways and opportunities across Mercy.

Please note we will review applications as they are received and we may interview and appoint prior to closing date, do not delay in applying.

For any queries, please contact MCSCareers.Mailbox@mercycs.org.au. We do not accept applications via email so please ensure you apply online.

Mercy Community is a Circle Back Initiative Employer and commit to respond to every applicant.

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Questions

EMPLOYMENT STATUS

Please choose which status best applies:*

Desired employment status:*

Do you have any holidays booked/study placements within the next 6 months?*

RIGHT TO WORK

Please select the statement that best describes your right to work in Australia*

Please elaborate on your previous experience that makes you suitable for the role?*

WORKPLACE HEALTH & SAFETY

Mercy Community is committed to building and maintaining a safe workplace free from harm. We are committed to the health and safety of all employees and contractors and where required, we will make reasonable attempts to accommodate your needs should you be successful (please note, your response to these questions will not necessarily affect your application for the position you applied for).

Do you have any condition, symptom, injury, illness or disease (psychological, physical or cognitive) that may affect your ability to complete the inherent requirements of the position? *

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Do you require any special workplace modifications required that would enable you to perform the position applied for? E.g. Wheelchair access, large print, hearing equipment, lifting restriction, workstation assessment, restricted night/day shifts etc.*

If ‘yes’ please provide details

PROBITY REQUIREMENTS

As part of the Mercy Community recruitment process, you will be required to complete a criminal background check, therefore please ensure that the answers to the below questions are true and accurate. Please note that your response to the following PROBITY questions will not necessarily affect your application for this position.

Do you have any criminal convictions or finding of guilt recorded against you?*

Do you have any charges pending?*

Have you ever received a Banning Order from the Aged Care Quality and Safety Commission?*

Please select the following that apply. I have a CURRENT valid: *
1. NDIS Worker Screening Clearance
2. Criminal History Check (issued within the last 3 months)
3. I do not hold any of the above options

Please confirm your current Drivers Licence Status:*

EQUITY & DIVERSITY

At Mercy Community, we foster an inclusive culture of one that acknowledges and embraces differences in all its forms and leverages the benefits diversity and inclusion brings to our people, customers and community. Mercy Community collects the below information for diversity reporting purposes only and the answers to these questions do NOT form part of the assessment in determining your suitability for the role. The information collected is treated confidentially.

Which of the following best describes your gender identity?*

Do you identify as Aboriginal or Torres Strait Islander origin?*

Do you identify as someone who is living with a disability and/or an impairment?

(Please note, letting us know you have a medical condition or disability will not exclude you from being considered for a position. Where possible we will do our best to accommodate your needs.)*

Do you identify as Culturally & Linguistically Diverse (CALD)? *

Is English your first language:*

Other languages spoken:

SOURCING

How did you hear about this position?*

If you answered 'Education/Training Institution', 'I was referred by a friend', "Employment assistance" or 'Other', please state below. If Friend, please provide full name.

Safeguarding at Mercy is taking actions to promote and ensure the welfare of children and adults at risk, protect them from abuse or neglect and supporting an awareness of whole community responsibility to help and protect all in need.

I hereby certify that the information that I have given in this application is true and correct to the best of my knowledge and belief. I understand that if, any information I have provided or any statement made by me is untrue or incorrect, my application may be refused and if subsequently employed, may result in disciplinary action. *

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Support Service Worker - Nudgee

Job No: MCS112618 Location: Nudgee Employment Status: Part-time, Casual No. of Vacancies: 1 Closing Date: 5 Apr 2025 AEST

Personal Details * Required field

Questions

EMPLOYMENT STATUS

RIGHT TO WORK

WORKPLACE HEALTH & SAFETY

PROBITY REQUIREMENTS

EQUITY & DIVERSITY

SOURCING

Job No: MCS112618

Location: Nudgee

Employment Status: Part-time, Casual

No. of Vacancies: 1

Closing Date: 5 Apr 2025 AEST