First Nations Family Response Facilitator (Case Worker) - Townsville

About the Role

Mercy Community Family and Child Connect (FaCC) program has an opportunity for a motivated and passionate First Nations Family Response Facilitator to join our team. This is a Permanent, Full-time position, located in Townsville.

You will engage with families and a wide variety of service providers to facilitate vital connections to supports for those families within the Townsville region. This role involves delivering quality services to children, young people, families, and the community within the Family and Child Connect Service through assessment and recommendation culturally appropriate responses.

$85,126 per annum, starting base (SCHADS L4) plus superannuation plus salary packaging available

This role involves but not limited to - 

• Assess information provided in a referral, engage with families with multiple and complex needs and provide information, advice, and referrals
• Engage with families and a wide variety of service providers to facilitate vital connections to supports for those families in our communities
• Collaborate to a positive team culture that values cultural diversity and equity

About you

As the successful applicant, you will possess:

• Bachelor (minimum) Degree in Child Protection, Human Services, Social Work, Psychology, or a related discipline from a recognised institution.
• Experience in strengths-based casework with complex families, alongside experience in identifying and addressing child protection concerns.
• Experience in assessing the needs of families and completing safety and risk assessments.

• Current and valid Queensland Provisional Green (P2) or above Driver Licence
• Current and valid Blue Card (Queensland Working With Children Check) or ability to apply
• Evidence of current vaccination against whooping cough or willingness to obtain

Why Mercy Community

Mercy Community is a Catholic not-for-profit that provides a wide range of services supporting families, young people and the elderly. All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.

Being part of the Mercy Community team, means you have access to some fantastic benefits, such as:

• Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component
• Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $144 if you need both cards!
• Provide you and your immediate family free, professional and confidential counselling services including specialised First Nations counsellors
• Free annual influenza and/or other vaccination reimbursements
• Benyfits – is an employee benefits program designed to help you save money on living costs 

We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to a range of other career pathways and opportunities across Mercy.

Please note we will review applications as they are received and we may interview and appoint prior to closing date, do not delay in applying.

For any queries, please contact MCSCareers.Mailbox@mercycs.org.au. We do not accept applications via email so please ensure you apply online.

Mercy Community is a Circle Back Initiative Employer and commit to respond to every applicant.