Head of Residential Aged Care

About the role

Mercy Community Services are you the search for an experienced and passionate team member to be the Head of Residential Aged Care. This is a great opportunity for a Permanent Full-Time position based in our Nudgee corporate office.

The Head of Residential Aged Care ensures alignment and synergy across Mercy Community’s Aged Care Services. This role collaborates with other aged care community services to maximise efficiencies and enhance service delivery ensuring sustainable service. 

Salary commensurate with experience plus superannuation plus salary packaging available

This role duties includes but not limited to:

• Offer senior-level strategic leadership and oversight for client service delivery.
• Set and hold Residential Facility Managers accountable for key KPIs in alignment with the operational and strategic plan.
• Monitor and review existing processes and systems to ensure synergy across Mercy Community’s Aged Care Services and Aged Care Community Services.
• Develop, implement, and maintain clear and concise procedural documentation to ensure end-to-end business processes.
• Ensure compliance with legislative, organisational, and mandatory reporting requirements across residential aged care.
• Advise on legislative, contractual, and compliance standards.
• Deliver regulatory, quality, and continuous improvement management frameworks and strategies to ensure compliance with relevant licensing/accreditation standards

About you

As the successful applicant, you will possess -

• A minimum of 5 years’ experience in the Aged Care Sector
• Bachelor’s degree in a relevant field such as Health Administration, Nursing, Business Administration, or a related discipline
• Demonstrated significant experience in a senior management role, encompassing change management, financial responsibility, and comprehensive oversight of services.
• Hold a Queensland Drivers Licence

As our Residential Aged Care Services are located in Brisbane, Rockhampton and Townsvile, please be mindful this role will require travel with overnight/s away from home. 

Why Mercy Community

Mercy Community is a Catholic not-for-profit that provides a wide range of services supporting families and young people, people living with a disability and the elderly. All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.

Being part of the Mercy Community team, means you have access to some fantastic benefits, such as:

• Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component
• Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $144 if you need both cards!
• Provide you and your immediate family free, professional and confidential counselling services including specialised First Nations counsellors
• Free annual influenza and/or other vaccination reimbursements
• Employee referral bonus incentive
• Cash out or purchase annual leave and to take advantage of extra leave entitlements

We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to a range of other career pathways and opportunities across Mercy.

Please note we will review applications as they are received and we may interview and appoint prior to closing date, do not delay in applying.

For any queries, please contact MCSCareers.Mailbox@mercycs.org.au. We do not accept applications via email so please ensure you apply online.

Mercy Community Services is a Circle Back Initiative Employer and commit to respond to every applicant.