NDIS Specialist Support Coordinator

Job No: MCS112521

Location: Brisbane

Closing Date: 27 Sep 2024 AEST

About the role

Mercy Community has an opportunity for an experienced and passionate a Specialist Support Coordinator. This is a Permanent Full-Time position based in our Nudgee office with travel to participants located Inner & North Brisbane required at times.

A Specialist Support Coordinator provides supports, coordination and assistance for NDIS participants of higher-level complexity including managing challenges in their support environment and overcome complex barriers that affect participants ability to access and maintain supports.

$97,377 - $101,784 annually (SCHADS L5) plus superannuation plus generous salary packaging available

What you’ll be doing

In this role your day-to-day responsibilities will include but are not limited to:

Supporting and communicating directly with participants, their families and other support networks to provide information and understanding of their NDIS plan
Connect, establish, and maintain participants with support services to pursue/achieve their goals
Plan and coordinate participants to access support services in accordance with their allocation NDIS funds/budgets
Advocating for and supporting participants to communicate their goals and aspirations to their stakeholders and the National Disability Insurance Agency (NDIA)
Complete and provide reports to the NDIA with outcomes and success indicators relating to the participants plan/goals
Deliver Specialist Support Coordination/Complex Support Coordination in line with the NDIS Quality and Safeguards commission guidelines/requirements

About you

To be successful in the role, you will possess:

Experience as a NDIS Specialist / Support Coordinator (highly desired)
Experience with preparing and submitting documentation such as reports, case notes, tenders etc
Exceptional customer service skills, both written and verbal
Hold a qualification in a relevant field to Disability, Community or Healthcare Services (highly desired)
Hold a current Queensland Blue Card (or willing to apply)
Hold a current NDIS Workers Screening Clearance (or willing to apply)
Hold a current QLD Drivers Licence and have your own vehicle (mandatory)

If you are an organised, problem-solver, driven individual ready to make a change for our NDIS participants in our community, APPLY NOW!

Why Mercy Community

Mercy Community a Catholic not-for-profit that provides a wide range of services supporting families and young people, people living with a disability and the elderly. All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.

Being part of the Mercy Community team, means you have access to some fantastic benefits, such as:

Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component
Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $144 if you need both cards!
Provide you and your immediate family free, professional and confidential counselling services including specialised First Nations counsellors

Annual influenza and/or other vaccination reimbursements
To receive pay bonus’ of $500 for successful employee referrals
To cash out or purchase annual leave and to take advantage of extra leave entitlements

Applications close Friday 27 September 2024 but shortlisting and interviewing may commence immediately, and the role may be appointed prior to the close date so do not delay in applying.

Mercy Community Services is a Circle Back Initiative Employer and commit to respond to every applicant.

For any queries, please contact MCSCareers.Mailbox@mercycs.org.au. Please note we do not accept email application so please ensure you apply online.

Apply Now

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Personal Details * Required field

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Questions

EMPLOYMENT STATUS

Please choose which status best applies:*

Desired employment status:*

Do you have any holidays booked/study placements within the next 6 months?*

RIGHT TO WORK

Please select the statement that best describes your right to work in Australia*

WORKPLACE HEALTH & SAFETY

Mercy Community is committed to building and maintaining a safe workplace free from harm. We are committed to the health and safety of all employees and contractors and where required, we will make reasonable attempts to accommodate your needs should you be successful (please note, your response to these questions will not necessarily affect your application for the position you applied for).

Do you have any condition, symptom, injury, illness or disease (psychological, physical or cognitive) that may affect your ability to complete the inherent requirements of the position? *

If ‘yes’ please provide details

Do you require any special workplace modifications required that would enable you to perform the position applied for? E.g. Wheelchair access, large print, hearing equipment, lifting restriction, workstation assessment, restricted night/day shifts etc.*

If ‘yes’ please provide details

PROBITY REQUIREMENTS

As part of the Mercy Community recruitment process, you will be required to complete a criminal background check, therefore please ensure that the answers to the below questions are true and accurate. Please note that your response to the following PROBITY questions will not necessarily affect your application for this position.

Do you have any criminal convictions or finding of guilt recorded against you?*

Do you have any charges pending?*

Please select the following that apply. I have a CURRENT valid: *
1. Paid Blue Card (P)
2. Volunteer Blue Card
3. Yellow Card
4. LCS Check (last 2 years)
5. QLD Worker Screening Clearance
6. NDIS Worker Screening Clearance
7. Criminal History Check (issued within the last 3 months)

Please confirm your current Drivers Licence Status:*

EQUITY & DIVERSITY

At Mercy Community, we foster an inclusive culture of one that acknowledges and embraces differences in all its forms and leverages the benefits diversity and inclusion brings to our people, customers and community. Mercy Community collects the below information for diversity reporting purposes only and the answers to these questions do NOT form part of the assessment in determining your suitability for the role. The information collected is treated confidentially.

Which of the following best describes your gender identity?*

Do you identify as Aboriginal or Torres Strait Islander origin?*

Do you identify as someone who is living with a disability and/or an impairment?

(Please note, letting us know you have a medical condition or disability will not exclude you from being considered for a position. Where possible we will do our best to accommodate your needs.)*

Do you identify as Culturally & Linguistically Diverse (CALD)? *

Is English your first language:*

Other languages spoken:

SOURCING

How did you hear about this position?*

If you answered 'Education/Training Institution', 'I was referred by a friend', "Employment assistance" or 'Other', please state below. If Friend, please provide full name.

Safeguarding at Mercy is taking actions to promote and ensure the welfare of children and adults at risk, protect them from abuse or neglect and supporting an awareness of whole community responsibility to help and protect all in need.

I hereby certify that the information that I have given in this application is true and correct to the best of my knowledge and belief. I understand that if, any information I have provided or any statement made by me is untrue or incorrect, my application may be refused and if subsequently employed, may result in disciplinary action. *

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NDIS Specialist Support Coordinator

Job No: MCS112521 Location: Brisbane Closing Date: 27 Sep 2024 AEST

Personal Details * Required field

Questions

EMPLOYMENT STATUS

RIGHT TO WORK

WORKPLACE HEALTH & SAFETY

PROBITY REQUIREMENTS

EQUITY & DIVERSITY

SOURCING

Job No: MCS112521

Location: Brisbane

Closing Date: 27 Sep 2024 AEST