NDIS Specialist Support Coordinator - Zillmere

About the role

Mercy Community Disability Service team have an amazing opportunity for a full-time permanent, NDIS Specialist Support Coordinator role, to support NDIS participants based in the Gold Coast area. A Specialist Support Coordinator provides supports, coordination and assistance for NDIS participants of higher level complexity including managing challenges in their support environment and overcome complex barriers that affect participants ability to access and maintain supports.

This role is paid at a Level 5.1 under the SCHADS Award, which equates to $93,860 + 11% Superannuation (per annum).

You will be able to deliver the following: 

• Supporting and communicating directly with participants, their families and other support networks to provide information and understanding of their NDIS plan.
• Connect, establish, and maintain participants with support services to pursue/achieve their goals.
• Plan and coordinate participants to access support services in accordance with their allocation NDIS funds/budgets.
• Advocating for and supporting participants to communicate their goals and aspirations to their stakeholders and the National Disability Insurance Agency (NDIA).
• Complete and provide reports to the NDIA with outcomes and success indicators relating to the participants plan/goals.
• Deliver Specialist Support Coordination/Complex Support Coordination in line with the NDIS Quality and Safeguards commission guidelines/requirements.

About you

To be successful in the role, you will possess: 

• Experience as a NDIS Specialist Support Coordinator (highly desired).
• Hold a qualification in a relevant field to Disability, Community or Healthcare Services (highly desired).
• Hold a current Queensland Blue Card (or willing to apply).
• Hold a current NDIS Workers Screening Clearance (or willing to apply).
• Hold a current QLD Drivers Licence and have your own vehicle (mandatory).

If you are an organised, problem-solver, driven individual ready to make a change for our NDIS participants in our community, APPLY NOW!  Please note we may contact applicants prior to closing date so not delay in applying. Shortlisted candidates will be contacted directly. Applications close 26/03/2024. 

Why Mercy Community 

Mercy Community a Catholic not-for-profit that provides a wide range of services supporting families and young people, people living with a disability and the elderly. All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.

At Mercy Community, we support our employees to reach for opportunities both within their area of expertise as well as in a new field. Build a career with us and explore the possibilities of moving upwards into leadership roles or discover a new location across our broad geographic footprint.

Being part of the Mercy Community team, means you have access to some fantastic benefits, such as:

• Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component.
• Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $144 if you need both cards!
• Provide you and your immediate family free, professional and confidential counselling services including specialised First Nations counsellors.

Depending on your role, you may also be eligible:

• For annual influenza and/or other vaccination reimbursements.
• To receive pay bonus’ of $500 for successful employee referrals.
• To cash out or purchase annual leave and to take advantage of extra leave entitlements.

We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to a range of other career pathways and opportunities across Mercy.

Mercy Community Services is a Circle Back Initiative Employer and commit to respond to every applicant.

For any queries, please contact MCSCareers.Mailbox@mercycs.org.au.