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Team Leader Support Coordination - Ipswich/Toowoomba

Job No: MCS112438

Location: Ipswich / Toowoomba

Closing Date: 17 May 2024 AEST

About the role

Mercy Community Disability Service is seeking an enthusiastic Team Leader on a full-time permanent role to lead a passionate team of Support Coordinators and Specialist Support Coordinators based in Brisbane (North side). Using your experience and knowledge to lead a diverse skilled team, through the developments with the National Disability Insurance Scheme (NDIS) and representing Mercy Community.

This position is responsible for working directly with NDIS participants, their families and carers, networks as well as leading a team of Support Coordinators and Specialist Support Coordinators. The role is paid at a Level 6 under the SCHADS award, which equates to $102,554.00 (per annum) + 11% Superannuation with the opportunity of ‘Salary Packaging’ being available to the successful candidate.

You will be able to provide the following supports to the team -

Lead, engage and guide a team of Support Coordinators and Specialist Support Coordinators
Implement and support continuous improvement initiative tasks to maximise program growth, quality, outcomes, and customer experience
Support and advocate for participants in accordance with their NDIS plan and within the NDIS guidelines/framework
Complete case notes, reports and plan reviews within the NDIS framework/guidelines
Advocate and build partnerships with stakeholders and external provider

About you

To be successful in the role, you will possess:

Relevant qualifications within the Disability, Health or Community sector (desirable but not essential)
Experience and understanding of NDIS framework/guidelines (desirable but not essential)
Prior experience managing and supporting teams within the Disability, Health or Community sector (desirable but not essential)
Hold a current Queensland Working with Children Check (or willing to apply)
Hold a current NDIS Workers Screening Clearance (or willing to apply)
Hold a current Queensland Drivers Licence and have your own vehicle (mandatory)

Why Mercy Community Mercy Community is a Catholic not-for-profit, compassionately inspiring and supporting people to live hopeful, connected lives within inclusive communities. We support families and young people, people living with a disability, and older people, and live by our values of Compassion, Integrity, Dignity and Empowerment. We have been providing services and support for over 150 years and our team operates across a network that encompasses urban, rural and remote communities. Being part of the Mercy Community team, means you have access to some fantastic benefits, such as:

Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component
Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $144 if you need both cards!
Provide you and your immediate family free, professional and confidential counselling services including specialised First Nations counsellors

Depending on your role, you may also be eligible:

For annual influenza and/or other vaccination reimbursements
To receive pay bonus’ of $500 for successful employee referrals
To cash out or purchase annual leave and to take advantage of extra leave entitlements

We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to a range of other career pathways and opportunities across Mercy.

Shortlisted candidates will be contacted directly. Applications close 17/05/2024. Please note we may contact and appoint an applicant prior to the closing date so not delay in applying.

For any queries, please contact MCSCareers.Mailbox@mercycs.org.au.

Apply Now

Personal Details * Required field

First name*
Last name*

E-mail*
Phone*
Digits only or add + for international numbers

Street*
Street Cont.
City, Town or Suburb*
Postcode or Zipcode*
Country*
State, Region or Province*

LinkedIn URL
(Please click on your profile and copy the URL from your profile page.)

Questions

EMPLOYMENT STATUS

Please choose which status best applies:*

Desired employment status:*

Do you have any holidays booked/study placements within the next 6 months?*

RIGHT TO WORK

Please select the statement that best describes your right to work in Australia*

WORKPLACE HEALTH & SAFETY

Mercy Community is committed to building and maintaining a safe workplace free from harm. We are committed to the health and safety of all employees and contractors and where required, we will make reasonable attempts to accommodate your needs should you be successful (please note, your response to these questions will not necessarily affect your application for the position you applied for).

Do you have any condition, symptom, injury, illness or disease (psychological, physical or cognitive) that may affect your ability to complete the inherent requirements of the position? *

If ‘yes’ please provide details

Do you require any special workplace modifications required that would enable you to perform the position applied for? E.g. Wheelchair access, large print, hearing equipment, lifting restriction, workstation assessment, restricted night/day shifts etc.*

If ‘yes’ please provide details

PROBITY REQUIREMENTS

As part of the Mercy Community recruitment process, you will be required to complete a criminal background check, therefore please ensure that the answers to the below questions are true and accurate. Please note that your response to the following PROBITY questions will not necessarily affect your application for this position.

Do you have any criminal convictions or finding of guilt recorded against you?*

Do you have any charges pending?*

Please select the following that apply. I have a CURRENT valid: *
1. Paid Blue Card (P)
2. Volunteer Blue Card
3. LCS Check (last 2 years)
4. QLD Worker Screening Clearance
5. NDIS Worker Screening Clearance
6. Driver’s License: Learners or Provisional
7. Driver’s License: Open
8. Conditional (e.g. Work licence)
9. Criminal History Check (issued within the last 3 months)

EQUITY & DIVERSITY

At Mercy Community, we foster an inclusive culture of one that acknowledges and embraces differences in all its forms and leverages the benefits diversity and inclusion brings to our people, customers and community. Mercy Community collects the below information for diversity reporting purposes only and the answers to these questions do NOT form part of the assessment in determining your suitability for the role. The information collected is treated confidentially.

Which of the following best describes your gender identity?*

Do you identify as Aboriginal or Torres Strait Islander origin?*

Do you identify as someone who is living with a disability and/or an impairment?

(Please note, letting us know you have a medical condition or disability will not exclude you from being considered for a position. Where possible we will do our best to accommodate your needs.)*

Do you identify as Culturally & Linguistically Diverse (CALD)? *

Is English your first language:*

Other languages spoken:

SOURCING

How did you hear about this position?*

If you answered 'Education/Training Institution', 'I was referred by a friend', "Employment assistance" or 'Other', please state below. If Friend, please provide full name.

Safeguarding at Mercy is taking actions to promote and ensure the welfare of children and adults at risk, protect them from abuse or neglect and supporting an awareness of whole community responsibility to help and protect all in need.

I hereby certify that the information that I have given in this application is true and correct to the best of my knowledge and belief. I understand that if, any information I have provided or any statement made by me is untrue or incorrect, my application may be refused and if subsequently employed, may result in disciplinary action. *

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Team Leader Support Coordination - Ipswich/Toowoomba

Job No: MCS112438 Location: Ipswich / Toowoomba Closing Date: 17 May 2024 AEST

Personal Details * Required field

Questions

EMPLOYMENT STATUS

RIGHT TO WORK

WORKPLACE HEALTH & SAFETY

PROBITY REQUIREMENTS

EQUITY & DIVERSITY

SOURCING

Job No: MCS112438

Location: Ipswich / Toowoomba

Closing Date: 17 May 2024 AEST